Contact Us
Need help? Whether you need assistance with an order or just want to share your feedback, we're all ears.
Contact us at customersupport@vidalcrafts.com. We're here to help make your celebrations unforgettable.
Customer Service Hours
Mon - Fri: 9:00 AM - 7:00 PM EST
*We aim to respond to all emails within 24 hours, but this may take a little longer during busy periods.
For press, collaborations and general enquiries, contact hello@vidalcrafts.com.
Get in Touch
Our dedicated design team is busying away creating curated designs we think you'll absolutely adore. If you have something in mind that you don't see on our site, please let us know. We’d love to hear from you.
Send us a message at design@vidalcrafts.com.