Need help? Whether you need assistance with an order or just want to share your feedback, we're all ears.

Contact us at customersupport@vidalcrafts.com. We're here to help make your celebrations unforgettable.

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How to get in touch

Customer Service Hours

Mon - Fri: 9:00 AM - 7:00 PM EST

*We aim to respond to all emails within 24 hours, but this may take a little longer during busy periods.

For press, collaborations and general enquiries, contact hello@vidalcrafts.com.

Design team

Looking for Something Special?

Get in Touch

Our dedicated design team is busying away creating curated designs we think you'll absolutely adore. If you have something in mind that you don't see on our site, please let us know. We’d love to hear from you. 

Send us a message at design@vidalcrafts.com.

Send Us a Message